yg9 Terms & Conditions
This page clearly sets out the terms of service, account registration, financial and bonus policies related to using the yg9 platform.
These Terms & Conditions ("Terms") form a legally binding agreement between any person ("Member" or "you") who uses the yg9 platform (https://yg9.wine) and yg9 ("Company" or "we"). By continuing to use the platform, you are considered to have read, understood and agreed to comply with these Terms. If you do not agree to comply, please stop using the platform immediately.
yg9 reserves the right to amend these Terms at any time. Continuing to use the platform after amendments are published on this page means you accept the updated Terms. We therefore encourage you to read this page regularly.
Eligibility
Age & Legal Requirements
To use the yg9 platform, the following requirements must be met—
- You must be 21 years of age or older.
- Online gaming must be legal in the country where you reside.
- You must not be accessing from a country or region restricted by the company.
- You must not be an employee, family member, or affiliate of the company.
Location Responsibility
Any member accessing the platform is personally responsible for checking whether participating in such gaming activities is permitted under the laws and regulations of their local area. The company bears no responsibility in this matter.
Account Registration and Management
One Account Per Person
Each member is allowed to open one account only at yg9. If a second account is detected under the same name, payment method, IP address, or device, one or both accounts may be closed and the funds forfeited.
Accurate Information Required
You must provide accurate and complete information when registering. If false information or fraudulent documents are found, the account may be closed immediately, and whether any funds are returned will be decided solely at the company's discretion.
Password Security
Do not share your login credentials (username, password) with anyone. The company is not responsible for losses caused by unauthorized access by a third party. If you suspect any unauthorized access to your account, contact us immediately via Live Chat.
Deposit Policy
Minimum Deposit Amount
The minimum amount per deposit is 5,000 Ks. Deposits below this amount will not be accepted.
Accepted Payment Methods
Available deposit methods at yg9 are —
- KBZPay
- Wave Money
- AYA Pay
- CB Pay
- Bank Transfer
If a new payment method is used without prior approval from the company, that deposit may be returned.
Deposit Processing Time
Deposits made via instant methods (KBZPay, Wave Money, AYA Pay, CB Pay) will normally arrive in your account within minutes. Bank transfers depend on the bank's processing time. Please note that delays may occur on public holidays.
Withdrawal Policy
Minimum Withdrawal Amount
The minimum amount per withdrawal is 30,000 Ks. Withdrawal requests below this amount cannot be accepted.
Withdrawal Processing Time
Withdrawal requests will be processed by the company within 30 minutes to 3 hours after review. Processing may take longer during KYC verification or when unusual financial activity is being investigated.
Withdrawal Restrictions
The company may temporarily suspend or decline a withdrawal for the following reasons —
- Bonus wagering requirements have not yet been met
- Account verification has not been completed
- During investigation of suspicious financial activity
- While platform technical issues are being resolved
Bonus and Promotion Policy
Welcome Bonus
New members making their first deposit at yg9 can receive a 200% welcome bonus up to 100,000 Ks. For example —
- Deposit 20,000 Ks → Bonus 40,000 Ks → Balance 60,000 Ks → Wagering 40,000 Ks × 15 = 600,000 Ks
- Deposit 120,000 Ks → Bonus 100,000 Ks → Balance 220,000 Ks → Wagering 100,000 Ks × 15 = 1,500,000 Ks
Winnings from a bonus can only be withdrawn after completing a wagering requirement of 15 times the bonus amount. If the bonus is not used within the specified period after deposit, it will expire automatically.
Cashback and VIP Bonus
yg9 VIP tiers (Bronze, Silver, Gold) are based on a member's play volume and come with the following weekly cashback rates—
- Bronze: up to 0.5% weekly cashback
- Silver: up to 1.0% weekly cashback
- Gold: up to 1.5% weekly cashback
Cashback will be paid according to the company's schedule and method, and may be issued as bonus credit rather than direct cash.
Friend Referral Commission
The referrer will receive 5% of the referred friend's first deposit as bonus credit (up to 30,000 Ks). In addition, the referrer will earn 0.2% of the referred friend's valid wagers as a weekly commission. Full details are available on the referral and introduction policy page.
General Bonus Terms
The company reserves the right to modify or cancel bonuses and promotions with prior notice. If bonus abuse is detected, the bonus funds and any associated winnings may be forfeited.
Game Rules
Disconnection and Game Interruption
If a game is interrupted due to a technical issue (network disconnection, server problem), the company will review the records and make a final decision, which is binding.
Incorrect Payments
If an incorrect amount is paid out due to a company error, the company has the right to deduct that amount from the account. Members must notify the company immediately upon noticing such an error.
Winnings Calculation
Payout rates and winnings calculations for each game follow the relevant game provider's policy and the company's game rules. The company's records are the final and authoritative reference.
Prohibited Actions
Platform Abuse
The following actions are strictly prohibited on yg9—
- Using the platform for money laundering
- Using bots, scripts, or automated playing software
- Exploiting bonus loopholes through arbitrage
- Opening multiple accounts to claim bonuses repeatedly
- Using another person's payment method without authorization
- Impersonating a company employee, agent, or the platform itself
If any of the above violations are found, the account will be suspended and all funds may be forfeited, and legal action may be taken.
Security and Privacy
SSL Encryption
The yg9 platform uses SSL (Secure Sockets Layer) encryption to protect members' personal data and financial transactions.
KYC Verification
As part of financial compliance procedures (KYC — Know Your Customer), the company may request a copy of a member's ID, proof of address, or bank account details. This information will be handled in accordance with the Privacy Policy and will not be shared with third parties except as required by law.
Limitation of Liability
What the Company Is Not Liable For
yg9 cannot be held responsible for losses arising from the following—
- Game interruptions caused by internet connection issues
- Losses caused by leaking your own account information
- Problems caused by using third-party software (VPN, proxy, hacking tools)
- Platform maintenance periods that fall at inconvenient times
- Force majeure events beyond the company's control
Game Provider Responsibility
For faults on the game provider's side, server data mismatches, and game result issues, the company will act as an intermediary to resolve the matter, and the game provider's official records will be treated as the final and binding reference.
Account Suspension
Self-Closure
If a member wishes to close their yg9 account themselves, they can request this via Live Chat or by emailing [email protected]. Any non-bonus balance remaining before closure can be withdrawn once wagering requirements are met, and any remaining bonus funds will be forfeited.
Company-Initiated Closure
If any of the following are found, the company may close the account without prior notice and suspend financial transactions—
- If a violation of these terms and conditions is found
- Improper account registration (opening a duplicate account)
- If the member is found to be under 21 years of age
- Due to a legal requirement or court order
Dispute Resolution
First Point of Contact
If any dispute arises, the member must first contact the company through 24/7 Live Chat to resolve it. If it cannot be resolved via Live Chat, please send a detailed description of the issue to [email protected].
Decision Making
The company will review all relevant information (server logs, game records, payment records) and issue a decision, which will be the initial final decision. If you are not satisfied with the company's decision, you may pursue legal channels, but the company's records are considered the authoritative data.
What You Should Know About Terms and Conditions
Frequently asked questions about terms and conditions from yg9 members